![]() In this example, BID has failed to load a photos page from facebook. Log in to the web site using this special browser window, then close it and try again. Use the "BID Site Login" (Ctrl+Alt+L) function to open the currently selected URL with BID's internal browser. Once BID is able to load the site correctly you can erase your history for the last hour and switch back to private/incognito mode. If you're using private/incognito mode please temporarily access the site in regular (non incognito) mode before launching BID. Note that BID cannot load cookies if you're using your browser in private/incognito mode. Check that BID is configured to load cookies from the same browser that you're using ("Configuration tab"->"Load cookies from"). If BID is unable to read the correct cookie information from your browser then it may not be able to access the site correctly. Such sites normally use "cookie authentication" to validate that the user is logged in. Some web sites require that the user be logged in to access content. Close all instances of BID after doing this, then restart BID. Most problems can be resolved by resetting the BID Configuration (BID Menu->Reset Configuration to default values) and clearing the BID cache (BID Menu->Clear cache and temp files). Alternatively, you can re-register the other PCs using your original registration code (not the purchased upgrade code), and they will receive the new upgrade end date. You don't need to buy addtional upgrade codes unless those PCs had BID registered with a different registration code. If you have more than one PC that has been registered with the same registration code simply repeat this process, but just enter in the upgrade code you've purchased. If the current end date is in the future, one year will be added to it. ![]() If your current upgrade end date is in the past, the new end date will be set to today's date plus one year. If successful, your upgrade end date will be updated. Once you have received the upgrade code, enter it into the edit box and click on "Validate". Start BID, then select the "About" tab, then click on "Extend Upgrade Period".Ĭlick on the "Click here to purchase an Upgrade Code" button to be taken to our web site where you can complete the purchase. This can only be done if you have a registered version of BID. ![]()
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